Information stored

KCoin records account details, financial activity, referral relationships, support messages, and submitted identity/payment documents. A browser identifier and hashed network signals support abuse review. Remembered-device records include browser/device details and approximate city/country. The device IP address is sent to IPWHOIS.IO over HTTPS for location lookup; passwords and authenticator codes are never sent to this service.

Access and protection

Passwords are hashed. Documents are stored privately and served through permission checks. Referral views disclose limited names and statistics. Authorized staff access information needed for reviews and support.

Requests

Contact support for access, corrections, and account assistance. Financial and audit records may require retention under the operator’s policies and applicable law.