Frequently asked questions
When does a deposit become available?
After authorized staff verify and approve it, the amount appears in buying power.
Can I cancel an active investment?
Investment capital stays locked until maturity. Special cases require an Early Withdrawal support ticket and administrator approval.
Where do referral rewards go?
Eligible commissions are credited directly to withdrawable balance at the configured investment event.
How are withdrawal fees applied?
The fee is deducted from the requested amount. The interface shows a preview before submission.
Is there a mobile application?
KCoin is a responsive web application. Supported browsers can add it to your home screen.